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Open Legal Terms Before You Join

Clear account terms, privacy rules, and payment-record wording sit together here so you can decide before opening your account.

Account termsPrivacy requestsCookie choicesLocal-law access

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Check Legal Access Before Account Use

koi789 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your account is covered by our legal terms from the moment you submit your phone number, create a password, and complete any verification step we request. We check account activity, wallet records, and security events against the rules that apply to your location, and we do

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not offer access where applicable law does not allow it. Payment records from DANA, OVO, GoPay, and QRIS are kept as transaction evidence, not as public profile data. If a receipt, withdrawal request, or game-round record needs checking, our team matches timestamps, account ID, and wallet
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references before replying. Open your account only after you understand these terms, because they explain what we may request from you and how we handle legal questions.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Contact Us About Legal Requests

Legal questions need a clear route, not a generic inbox. Use live chat from 10:00 to 24:00 WIB for account-access questions, or send email when you need a written reply about privacy, cookies, transaction evidence, or account changes. On mobile browser, open Menu > Account > Legal to find the request path tied to your account ID.

Team online

Live chat legal queue

Start live chat between 10:00 and 24:00 WIB, choose Legal Request, and share your account ID. We can check access wording, verification status, and payment-record questions tied to DANA, OVO, GoPay, or QRIS.

Email written requests

Use email when you need a written response about privacy rights, cookie choices, or transaction evidence. Include your registered phone number, approximate time, and wallet method so we can match records without extra back-and-forth.

Account menu route

From Android or iOS browser, open Menu > Account > Legal > Privacy Request. That path attaches your account ID automatically, helping us confirm the request source before changing stored details.

DATA RIGHTS

Manage Data Rights Inside koi789

Legal handling starts with knowing which data belongs to your account and why we keep it. We store identity checks, login events, cookie choices, payment timestamps, and game-round references only for account…

Identity and verification

When we request identity checks, we use them to match your account, wallet activity, and access eligibility. Keep your profile name and phone number current so legal replies reach the right account holder.

Payment record handling

DANA, OVO, GoPay, and QRIS references are stored with timestamps and account IDs. These records help us check transaction disputes, wallet errors, and withdrawal questions without exposing your payment details publicly.

Cookie choices

Cookies help keep sessions active, remember language settings, and flag unusual sign-in behavior. You can clear browser cookies anytime, though you may need to sign in again and repeat security checks.

Game-round records

Rounds from Speed Blackjack, Hi Lo, Rocket Crash, Bingo, Fish Hunter, and similar rooms may create logs. We use those logs for dispute checks, account statements, and legal record duties.

Retention requests

Some records must stay for legal, security, or transaction reasons after account closure. If you ask for deletion, we explain what can be removed and what must remain under applicable rules.

Change requests

For name, phone, or privacy changes, contact us through Account > Legal > Privacy Request. We may ask for fresh verification before updating stored data or confirming access to records.

Check Legal Questions Before Joining

These answers cover the legal points you may want to check before you open an account or send us a request. They explain access wording, data use, cookies, payment records, correction requests, and retention in plain terms for Indonesia account holders. For account-specific matters, contact us through the legal request path after signing in.

Access and eligibility depend on local law and are available only where local law permits. If your location is restricted by applicable rules, we may block access, close features, or request verification.

We may collect your registered phone number, account ID, verification details, login records, payment timestamps, and request history. We use them for account checks, dispute handling, security, and legal duties.

Those records help us match deposits, withdrawals, and wallet disputes to your account. We compare wallet reference, amount, timestamp, and account ID before answering any legal or transaction question.

Yes. Open Account > Legal > Privacy Request, then tell us which detail needs changing. We may ask for verification before updating your name, phone number, or other account-linked data.

Retention depends on the record type and applicable legal duties. Payment evidence, verification checks, security logs, and dispute records may be kept longer than marketing preferences or simple account settings.

You can ask us to delete data through the legal request path. We remove what can be removed, but some records may remain when law, security, or transaction evidence requires retention.

If applicable law changes, we may adjust access, verification, or account terms. We will apply the updated rule to your account activity and may contact you through registered channels.

Open Legal Terms Before You Join

Contact Us About Legal Requests

Live chat legal queue

Email written requests

Account menu route

Manage Data Rights Inside koi789

Identity and verification

Payment record handling

Cookie choices

Game-round records

Retention requests

Change requests

Check Legal Questions Before Joining

01 Is access to koi789 allowed from my area in Indonesia?

02 What personal data do we collect for legal purposes?

03 How are DANA, OVO, GoPay, and QRIS records used?

04 Can I ask to change my stored account details?

05 How long do we keep legal records?

06 Can I delete my account data after closing the account?

07 What happens if local law changes after I join?

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